Privacy Policy
This Privacy Policy explains how Call Recovery HQ collects, uses, and protects information submitted through this website, audit requests, and service inquiries.
Information We Collect
We may collect information you choose to provide, including:
- Name, company name, phone number, email address, trade, and business contact details.
- Information submitted through audit request forms or prepared email drafts.
- Details about missed-call volume, lead sources, average job value, response process, and service area.
- Messages or notes you send when asking about a free audit or paid service.
Website Usage Information
We may collect basic website usage information such as pages viewed, device type, browser type, general location, referring pages, and similar technical information. This helps us understand whether the website is working and how visitors use it.
How We Use Information
We use collected information to:
- Respond to free missed-call audit requests.
- Prepare recommendations for missed-call text-back and lead recovery.
- Provide, improve, and support Call Recovery HQ services.
- Communicate about audit findings, setup, service options, invoices, and support.
- Maintain business records and protect the website and services.
No Sale of Personal Information
Call Recovery HQ does not sell personal information. We do not sell contractor lead details, customer lists, missed-call records, or business contact details to third parties.
Service Providers
We may use service providers for website hosting, email, analytics, scheduling, communications, or business operations. These providers should only use information as needed to help provide those services.
Client Lead and Customer Information
If paid services involve missed-call follow-up or lead recovery workflows, contractors are responsible for having the right permissions and legal basis to contact their own leads, customers, and prospects.
Contact
Questions about this Privacy Policy can be sent to jacob@callrecoveryhq.ca.